Privacy Policy

At SQUISH Sri Lanka, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website squish.lk or make a purchase.

1. Information We Collect

We collect information that you provide directly to us when you use our services. This includes:

• Personal Data: Name, email address, shipping address, billing address, and phone number when you register for an account or place an order.
• Payment Information: We do not store full credit card details on our servers. All payments are securely processed through third-party gateways (e.g., Koko, Mintpay, or bank transfer portals).
• Communication Data: Any messages you send us via WhatsApp, email, or our contact forms.

2. Automatically Collected Information

When you access the SQUISH website, we automatically collect certain information about your device and how you interact with our platform:

• Log Data: Internet Protocol (IP) address, browser type, operating system, and the dates/times of your visits.
• Cookies & Tracking Technologies: We use cookies to keep track of what you have in your cart, remember your language preferences, and analyze site traffic to improve our user experience.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Process and fulfill your orders, including sending order confirmations and shipping updates.
• Respond to your customer service inquiries and support requests.
• Send you marketing emails and promotional offers (only if you have opted in). You can unsubscribe at any time.
• Improve our website performance, layout, and product offerings based on user analytics.
• Detect and prevent fraudulent transactions or security incidents.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following situations:

• Service Providers: We share data with trusted third parties who assist us in operating our website, processing payments, and delivering packages (e.g., Courier services).
• Legal Obligations: We may disclose your information if required to do so by law or in response to a valid request by public authorities.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology.

6. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the deletion of your account and associated data. To exercise these rights, please contact us.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: